By continuing to visit this website, you agree to our privacy policy and use of cookies.

Agree
Trusted by
Watch
quick video

Train chatbot

Instantly train your GPT-powered chatbots with new information from URLs or documents, keeping responses up-to-date and relevant.
Chatbots

Setup chatbot actions

Accurately understand and respond to customer inquiries with AI-driven intent classification, improving resolution rates.

Deploy to player apps

Get your chatbot on 15+ apps like Webchat, Telegram, LINE, Zendesk, and Intercom to reach your players wherever they chat.

Handover to human support

Seamlessly transfer chats from chatbot to live agents with context for ongoing player support via messaging apps and email.
Livechat

Track support performance

Use live data visuals to keep an eye on your support operations and make quick decisions.

Connect your back office

Integrate Yola with your back office to use player data for customising chatbot behaviour and takeover rules. It also ensures that player data is always readily available to agents.

Chat with our clients

Test leading AI player experiences from around the world

| Ask me anything
1
| Ask me anything
2
| Ask me anything
2

Book your demo

Discover your organisation’s suitability for AI player experience

Active
Active soon
Vanessa Babicz

Head of Proto Assist

Read the latest

Case Study

AI-enabled player support in Asia

Betadda, a leading online gaming brand in Asia, scaled Proto CX automation across four countries for 24/7 player support in Hindi, Hinglish and English.

Article

Enhancing 5 key metrics through CX automation for iGaming excellence

Read about five common CX metrics that gaming brands track, and how to improve them in a fast, cost-effective way.

See all resources

Case studies, videos and the latest Proto news and articles.